Beautiful hotel on site of old Cavern Crystal factory.
Checking was efficient and friendly. We ate in the bar and the food was fantastic and reasonable. Breakfast was equally enjoyable we had the fry with the egg on a soda farl and plenty of toast and wheaten bread available.
Would certainly stay again
Really enjoyed our stay with you
Lovely food, all staff friendly and helpful, no exceptions!
Will definitely recommend to all family and friends
John and Trish Keogh
Great 3 night stay at the Cavan crystal hotel! Found it very relaxing, the facilities were super, the swimming pool etc we're great, the room was lovely and the staff were very friendly and helpful. Ye food was beautiful also.
My recent stay with cavan crystal was an enjoyable one i had 1 issue at the start where the phone wasnt working in the room but that was resolved quickly by reception.
I also asked for an iron at reception and within mins it was at my door.
The one thing i think may need looking at is when going for breakfast there was alot of
waiting for tables and not much seating for elderly that had to wait but overall very enjoyable stay..
elderly that had to wait.
Very good stay. Clean rooms. Good breakfast, but starts too late(7.30 hrs) . I'll come again!
Regards Arjan Zwiers, exportmanager Bouwimpex B.V.
The hotel, facilities and breakfast were great. However, I was a bit disappointed with the service at the bar. Bar staff were not very helpful and quite abrupt. I would stay again but possibly have my evening meal/drinks somewhere else
Excellent service, friendly and helpful staff. Dinner in the restaurant was high quality and very good value. Rooms were well equipped and comfortable. All in all a lovely weekend!
I was very disappointed with my service at breakfast. I arrived down to breakfast at 9am and waited to be seated. When shown to a table I was left to look at the menu and help myself to the buffet. After several minutes I approached a member of staff and asked to order my breakfast of poached egg, toast and coffee. After a couple of minutes I got my toast. After another couple of minutes I had to ask for butter and reminded them of the eggs and coffee. I then received my eggs and reminded them of the coffee again. After asking a fourth time and waiting a full 20 minutes I eventually got the coffee. By that time my breakfast was almost finished and I had to leave for work.
I did mention the disappointing service to reception on my way out.
I enjoyed my stay at the Cavan Crystal . I was there on 2 days business. The rooms were very spacious and comfortable.
I would have preferred if the bar menu was a bit more varied and extensive.
I will return again.
Great Hotel. Stayed two nights with work mid week - will be using the hotel again. Rooms were spotless, bar food and breakast were both of a high standard. Wifi worked perfectly throughout the hotel.
Rooms are very clean and spatious and ample heating and amenities. The hotel staff are exceptionally kind and friendly and generally very inviting.
Only criticism is the television in the rooms- for 75euro a night, I would really expect a flat screen tv and to be honest, the channel selection is some what poor. I don't think in a modern age that having access to non - subscription satellite channels is too much to ask.
Whilst I commend you on the wifi in the bedrooms, it was a little patchy and cut out a fair few times but moreso I'd ask that you review your television situation and channel selection. That was the only issue I would raise. I have stayed with you a few times now and will continue to do so, but I would like to see a tv situation improvement.
John Dunne BL
Warm welcome on arrival. Room very clean and comfortable. Excellent food in the Opus Resturant and Atrium Bar. Staff very hospitable and professional. Have recommend you to our friends and family. All in all a very pleasant and relaxing break. S Hamilton.
Room was lovely, bar food was good and the leisure center was great. My only complaint was that the wifi is too difficult to use, nobody wants to have to register an account just to use wifi. Overall value was excellent.
Found the staff very friendly, rooms were very comfortable and spacious, bathrooms very clean. Food is of a very high standard. I have stayed here 5 times and always found a welcoming atmosphere in the hotel. I would highly recommend it as a venue of choice to stay in.
Really lovely central hotel, all the staff were extremely friendly, food was great, we ate in both the restaurant and the bar and both meals were fantastic. Made use of the leisure facilities too and found evrything to be very clean and of a high standard, very enjoyable stay.
Lovely relaxing hotel. Excellent food, both in bar and restaurant. Public areas kept very well. Clean, bright and modern. Pool area clean. Only quibble would be that the pool is all one level, so no area for the children to safely play. 1.3 metres depth. Our children really enjoyed the kids club that was organised over the Halloween break. Big thanku to Sharron and Aine who were both fab!!!!!. I would return and thanku.
A really nice hotel, very efficient and friendly staff. Interior modern and very open. Food in the bar and service from bar staff excellent and very friendly. Breakfast in restaurant was 'cooked to order' from a menu which was a refreshing change from the typical buffet style you see in most other hotels. Dinner menu was varied and food was beautifully presented. Staff worked hard to provide an excellent service. However, I personally like my food piping hot - which the food was not. This may have been because the restaurant was extremely busy and there was a large party in which I suppose put extra pressure on the staff. Hotel location is easy to get to and there are shops close by. The town centre is about a 5 minute drive away. Definitely worth a stay is you're looking for a relaxing, quiet break.
Cavan crystal hotel welcomed its wedding guests with champagne and canapés. We were gutted that our wedding was down the road in another hotel. Although we stayed in the hotel for a only a few hours-the staff were absolutely lovely and the poached eggs for breakfast were second to none.
Beautiful decor, a nice ambience. We would happily visit the Cavan crystal hotel again in the future.
Easy to find, check in was easy. There was a wedding on there as well but I had no issues with noise - couldn't hear any music from it or from people heading back to their room. Breakfast was good.
Excellent hotel, very friendly staff. Will definitely stay again
We had a lovely stay atthecavan crystal very clean comfortable and the staff were very friendly and helpful
Overall very pleasant but the hotel could do with a facelift. No wifi in the bedroom and the mechanism in the bath that allows water to escape was broken. Also, I would guess the TV in the bedroom was at least twenty years old.
The Cavan crystal Hotel is a beautifully decorated and welcoming place to stay. The facilities and food were of a very high standard with friendly and well trained staff. I would gladly stay again.
Stayed for 2 nights midweek in the Cavan Crystal hotel in October 2013. Our rooms were modern and exceptionally clean. Breakfast in the morning was delicious and we had a wide selection to choose from. The staff were extremely friendly and helpful. The leisure centre and Utopia beauty salon were also excellent. Really enjoyed our stay at Cavan Crystal hotel and will definately recommend it to others.
I have stayed in the Cavan Crystal Hotel many times and have always found the staff very courteous and professional. The rooms and receptions areas are always impeccable. I have also attended a wedding there and it was absolutely fabulous, the precision in serving the tables meant that each table received their courses at the same time. Can't fault this hotel .. keep up the good work its a pleasure to visit
Very good stay everything clean, food hot and tasty, service excellent. Pool enjoyable though a little cool. Would stay again.
whilst the rooms are very nice and spacious, i was disappointed with not being able to order food after 9.30pm on the bar, being told i had to go to my room and order and eat there instead was not a good option, i would like to see this changed if i was staying in this hotel again in the future.
Great hotel, wouldnt hesitate to book there again and to recommend to all. Super friendly staff from front desk to the restaurant staff. Rooms lovely and spacious.
Excellent hotel, great staff and food. Could really do with a room for kids to heat food, wash bottles etc. would make it more ideal for families
Our experience in Cavan Crystal would definitely be rated four star. The accommodation was roomy and clean and the 'real' biscuits were a pleasant surprise. We had breakfast both mornings and an evening meal. Although the dining room was full for breakfast and the staff were busy they could not have been more pleasant and helpful. Dinner was 2nd to none - each course more tasty than the previous. The best dinner I have ever received in a hotel. A meal of that calibre is unually in a small privately owned restaurant.
But what made the weekend so memorable for me was the staff. They were chatty and pleasant yet so unintrusive. They were always ready to help yet take those extra few minutes to talk and laugh.
We live in south Kilkenny but I have already recommended your hotel, and Cavan area, as a place for a break and hope myself to return again.
I would just like to add that we were there for a wedding and everyone I spoke to at the reception had much the same comments to make about your hotel. Keep up the good work.
Thank you all
Absolutely gorgeous hotel! Everything about it was good, the food was delicious and always served promptly and piping hot! The staff were extremely friendly and so helpful, they just couldn't do enough for you. The rooms were impressive, had everything you required and were spotlessly clean, as was the pool and leisure facilities! Can't comment on beauty rooms as i did not get to use these but definitely plan to do so should i be fortunate enough to get to stay here again. Will definitely recommend this hotel to others!!!
The hotel interior is very stylish in design the staff were all very pleasant the food portions were just great and had a great nights sleep in the room. I would recommend the hotel to friends
The lady at reception was so lovely. The family room 310 was great and spacious. Really liked the bar menu (good vegetarian selection) and the food was lovely. I have no faults with this hotel and would visit again soon.
What a lovely place to spend a few days away. Friendly staff. Comfortable accommodation and great food. Will definitely be back.
A very clean & warm hotel with a proper cooked breakfast
Superb hotel and would definitely go back
Lovely hotel, very good location, friendly and helpful staff, good size rooms and not too expensive. Great value for money!! :)
We stayed at Cavan crystal for 2 nights at the start of September, we were greeted very warmly by Emma at reception. The hotel was clean and well presented. We upgraded to a suite and were shown to the Tiffany Suite by Pat who was genuine, friendly and helpful. The tiffany suite whilst nicely decorated was showing signs of wear and some misuse by other guests. Breakfast was served in a function room as at the time the restaurant was being redecorated, service was slow on both days however the cooked to order breakfast was very good. We were disappointed not to be able to eat in the restaurant on one of the nights as bar meal menu was limited in selection, however having eaten there both nights the quality of the food was very good.
I did not have any beauty treatments whilsts staying at the hotel as I found the treatment brochure confusing and overly detailed when viewing online prior to arrivng.
All in all an enjoyable stay.
Lovely hotel, and really helpful friendly staff.
Will be back.
We had a very enjoyable stay. Food excellent service excellent, staff very courteous . Hotel very welcoming and homely. Would love to spend a few nights at the Cavan Crystal again.
On arriving at the Cavan crystal the first impression was great place was lovely and clean and nicely decorated. We then checked in and the girl at the desk was fine nothing over friendly or nice. We went to our room after just checking in and our keys didnt work!! We had to walk back down again the girl just said oh no sorry nothing. Bar staff lovely and friendly but the reastaurent staff all need a course in how to be friendly!! Apart from one young man all the ladies including the manager not one person managed a smile!! Not a very nice atmosphere ESP when paying that money. After a few drinks and retiring to our room again our key didnt work and we returned down stairs. I said to fella at reception was not very satisfactory and I felt like he was laughing at me. Next morning again girl was ok just charged what she had to never asked did we enjoy stay etc just that will be how ever many euro. All in all lovely hotel and setting but staff have an awful look to be desired!! Not impressed
We stayed in 30th August 2013 and had the family room. We arrived from 5 - 8pm and found the girl on reception to be very helpful, courteous and very well organised (there were about 4 different couples all booking in at the same time). We were given all the relevant information and directions to the fitness suite (can highly recommend). the room was great, everything we needed and right beside the Beauty Salon so we didn't have to walk far for our facials.
The function we attended had a buffet so we did not eat dinner at the hotel, but we had breakfast - a delight to the eye and a treat for the stomach! All in all the 3 of us had a ball and would certainly go again.
We had a fabulous time in the Cavan Crystal Hotel, the rooms are so comfortable,the food 100%. What can I say about the staff,I have traveled to a lot of countries and I have never met a more courteous and mannerly staff and always a smile,by the way that' is all staff that we had contact with including the Spa staff.
I have told a number of my friends about our experience which could not have been any better.
We stayed at the Cavan Crystal on the 25th & 26th of September.
The hotel staff, especially the staff in the atrium bar were excellent and responded positively to any request., they never stopped to take a breath.
The bar food was also very good, (the pasta was a little cold) however a limited choice,
Saturday night was very loud in the bar due to a wedding reception. We could not have a conversation over our table due to the elevated noise levels of everyone trying to compete with each over on the voice levels. It quietened down when the party eventually went back to their function room.
Sunday night was a complete change and was very pleasant.
The room was excellent with plenty of room and the usual facilities
We would be very happy to stay again
Regards, Andy & Caroline Preston
I started in the salon and was looking forward to relaxing in the spa before a meal in Opus One but unfortunately I was ill and the meal had to be cancelled. I look forward to my next stay and hopefully I will be in better form for enjoying it. Lovely staff and great food, so disappointed that I was ill, but they refunded the meal that was booked with the room.
The staff were very friendly, especially the staff in the restaurant. They did an amazing job,considering they were under staffed to begin with before one member had a nasty accident and had to leave for hospital.They were under extreme pressure and still made sure everyone was well tended to. In particular there was a male waiter who is absolutely brilliant at his job. I didn't get his name but we stayed on 26th August and he was probably in his 40s.
The swimming pool was not a nice experience as it was unpleasantly cold,for us and our 4 and 5 year olds. Only for the cleanliness of the facilities and friendliness of the staff, i would rate the stay as 4 out of 5 stars due to the pool, but luckily you have invaluable staff who managed to make up for this.
On another note I rang the hotel on 25th August to see if there was a family room available for 26th August to be told there was nothing available. YET WITHIN 1 MINUTE I WAS ABLE TO BOOK THE ROOM ONLINE DIRECTLY THROUGH YOUR WEBSITE. Had I not checked the webpage you would have lost our custom of €175 (1 night B&B with 1 evening meal) plus the custom we left at the bar during our stay.
We had a lovely 2 night stay in the Cavan Crystal hotel. We had dinner in the bar and had wonderful 10oz steaks as part of our deal which we enjoyed very much. The pool area was great - lovely pool - towels supplied - jacuzzi, sauna and steam room all great. We will be back!
Our stay in the Cavan Crystal Hotel was lovely. It's a lovely hotel though a little 'worn' in places but the rooms and public areas were spotlessly clean. Shortly after arrival we had lunch in the bar - this was very good and definitely much better than traditional bar meals! Our package included dinner in the restaurant and this was absolutely amazing! Although it was 45minutes before we got to the main course it was worth the wait!
The reason for 4 and not 5 stars is due to our experiences at breakfast! The waiting staff, though busy and obviously doing their best, were a bit disjointed. We weren't sure that toast accompanied the full breakfast and had almost finished when it was brought to our table. On the second morning we had to ask for butter which also took a bit longer to arrive than it should have. While the restaurant and bar staff were pleasant there was no interaction with them and definitely no eye contact which I found a little strange - maybe it's how they've been trained because they were all the same. The most pleasant member of the team whom we encountered was the receptionist who booked us in - not sure of her name, she was quite young with dark hair! All in all a very nice trip, just a pity about the weather!!
Enjoyed our stay here, the staff were really attentive and friendly whilst the meals in the restaurant and bar were delicious. Breakfast was also of a high standard.
I recently stayed in the Cavan Crystal hotel and must admit I was disappointed. I paid 140 euro for a standard guest room which was quite basic in comparison with other hotels the room lacked a fridge, and the tv and channels available were poor. Bed was a good sized but pillows hard.
We made a reservation for the restaurant service was slow, main was nice however I ordered panna cotta for desert which was of yogurt consistency as it had not set. The following day I ate in the bar and had to send my main course back as the pasta was hard and discoloured. Overall I was disappointed with my stay at the hotel and had been hoping for a little more.